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Why It Pays—Sometimes Literally—To Seek Help From Those You Admire

How the founder of Framebridge stumbled across funding and mentorship from the last person she expected.

When Susan Tynan joined LivingSocial in 2011, she was struck by its CEO, Tim O’Shaughnessy. She had known him a little bit back when they worked at another startup; O’Shaughnessy, though quite young then, was rapidly rising through the ranks. But now, as O’Shaughnessy addressed hundreds of employees at the first all-staff meeting Tynan attended at LivingSocial, she was struck by what a forceful and charismatic leader he had become. He communicated the company’s progress and mission with great clarity and precision. The whole staff listened, admiring and rapt.

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Roku’s New Plan To Stay Competitive In The Streaming Wars: On-Player Advertising

In a world of unlimited options, how can TV companies get consumers to watch a particular channel or show? Advertise it!

Traditional advertising is running into a problem: When it comes to television, more and more people are cord-cutters. According to a recent study, about 2.5% of Americans dropped their cable service in 2015, with many of them getting streaming television adapters such as the Google Chromecast, Apple TV, the Amazon Fire Stick, and Roku.

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From Airbnb: The Real Value Of UX Research

UX research isn’t about proving users hate carousels; it’s about embracing uncertainty, Airbnb’s Matt Gallivan writes.

When you spend your days studying how people use products, your intuition around such things gets pretty well-honed. You start to see patterns and themes. You reach a point where you can identity a behavior, ask “What might this mean?” and generate some great high-level and philosophical discussions with stakeholders. People start to seek you out for answers to questions about users, even when you haven’t done research that could answer those questions.

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Elon Musk Wants A Tesla Factory In China This Year

Tesla CEO Elon Musk says his company is “doing reasonably well” in the country.

Tesla CEO Elon Musk is hoping to have a factory in China to produce Tesla electric vehicles by the middle of this year, reports Engadget. Musk, also CEO of SpaceX, told Engadget that the company is “doing reasonably well” in mainland China, where it has 15 stores across seven of the country’s major cities. Musk also said that there are currently 340 Superchargers and more than 1,600 destination chargers throughout China.

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Fast Company Is Growing: Meet Our New Hires

As 2015 came to a close, FastCo was busier than ever before. ComScore puts our year-over-year unique visitor growth at 18% across the network. That’s fueled by a bunch of talented and truly dedicated writers, editors, and developers. Let me introduce you to our latest batch of hires.

As 2015 came to a close, FastCo was busier than ever before. ComScore puts our year-over-year unique visitor growth at 18% across the network. That’s fueled by a bunch of talented and truly dedicated writers, editors, and developers. Let me introduce you to our latest batch of hires.

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Today In Headlines

Extra! Extra! The headlines today are way too extra.

Welcome to the last week before February Tabs hiatus. It’s been a while since I tabbed at you so let’s take take quick a spin around the `net and check out some headlines.

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How Amazon’s Customer Service Could Open You Up To Identity Theft

In a blog post, an Amazon user says an attacker duped a customer service rep into disclosing his address and phone number.

Eric Springer, a former software developer at Amazon, revealed in a Medium post on Sunday that the e-commerce site’s customer service was putting customers at risk of identity theft. On three different occasions, Springer’s account was compromised by someone who obtained his personal information from Amazon’s customer service representatives.

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