Business customers will get additional options. Shippers of bulky items will pay more. And one market is going away.
By any measure, Shyp had an eventful 2015. The on-demand shipping service—which lets you use a smartphone to summon a courier who will take any item off to a Shyp warehouse to be packed up and sent on its way via the most economical option—launched in two new cities, Los Angeles and Chicago. It launched Shyp Returns, a feature designed to simplify sending stuff back to online merchants . It turned its couriers from contractors into full employees. It collected $50 million in funding from investors. And toward the end of the year, it added tools for package recipients as well as senders, became a shipping option on eBay, and gave its branding a thorough makeover.