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How I’ve Trained Myself To Avoid Making Excuses

Before you can take full ownership of your work, you need to see things as they really are, and understand how they got that way.

I’ll never forget a tense conversation I had with my leadership team about the launch of a key tech product. We were discussing why we weren’t getting broad adoption among our users. One of my team members in the company, which operates in the home-improvement sector, offered this explanation: “This industry is just slow to adopt new technologies.”

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