Disgruntled customer or attacker? Here’s how to tell and what to do.
Disgruntled customer or attacker? Here’s how to tell and what to do.
Despite social media maturing as a platform, online services—mostly Twitter—are plagued more than ever by trolls looking to cause emotional distress in individuals. Yet while we think of trolling as a problem for individuals, brands are increasingly being targeted by trolls, too.
